Conditions of Use

Here�s the legal bit! - There are a few points you should understand and agree to before ordering. Please read these terms and conditions carefully before purchasing and you may want to print this page for your future reference.

FORMATION OF THE CONTRACT
These terms of sale apply to all goods supplied by Crafts and Me
Telephone number 0785449708
Email address for enquiries is [email protected]

No contract exists between you and Crafts and Me for the sale of any goods until Crafts and Me has received and accepted your order and sends you confirmation in writing or by email to the email address you have given us. Once Crafts and Me does so there is a legally binding contract between us. The contract is subject to your right of cancellation (see below) and Crafts and Me reserves the right to refuse to accept orders from any individual or company at its absolute discretion. Crafts and Me may change these terms of sale without notice to you in relation to future.

General
By using this website, you agree to be bound by these terms and conditions. Your statutory rights are not affected by these terms and conditions, but we reserve the right to refuse to supply goods or services at our discretion and without further explanation (so please be good). Nothing in this online store should be construed as a legal contract or agreement.

Safety
Our website is only intended for use by adults. Adults may purchase products for children as long as the products purchased are intended by the manufacturer for use or consumption by children.

As I'm sure you're aware, some of the items sold on this site contain small parts and are not suitable for children. Therefore, many items require adult supervision and should be kept away from small children due to potential choking hazards. Remember these are not toys (well, not children's toys anyway).

The Offensive Weapons Act 1996
Under the Offensive Weapons Act 1996 it is an offence for anyone in the UK under the age of 16 to purchase a knife or similar cutting tools that could be used to harm others.

In purchasing from this site, you are accepting the terms and conditions on this page and certify that, should you be purchasing a knife, you are over 16 years of age and agree to provide Crafts and Me with truthful and accurate information and to act in accordance with the aforementioned act. There is no minimum order at Crafts and Me.

Offer and acceptance
All orders are subject to acceptance and availability. We reserve the right to change prices without prior notice. This will not affect any order that you have made before these change appear.

The price you pay is displayed clearly on the website and includes Value Added Tax for UK residents. While every effort is made to ensure that prices are correct at the time of your order, errors can happen. If this is the case Crafts And Me will inform you as soon as possible and give you the option of cancelling your order. A credit will be given to you by the same means as you paid for the items.

Your payment might not be honoured and we reserve the right to take all legal steps to recover monies owed and the expenses incurred in doing so.

Mistakes on our part could happen - you should contact us and allow us a reasonable opportunity to rectify such mistakes before cancelling your credit card payments.

Please ensure that we have correct contact information so that we can get in touch in the case of any problems or technical difficulties with your order. Description and Price of Goods

The description and the price of the goods you order will be shown on Crafts and Me current website at the time you place your order.

All drawings, descriptive matter, specifications contained on Crafts and Me website are published or issued for the sole purpose of giving an approximate idea of the goods described in them. They will not form part of this contract.

Delivery
The goods you order will be delivered to the address you specified in your account. If the goods are to be delivered to a different address, this must be specified at the time the order is placed and cannot be changed afterwards. Goods are normally despatched within 1 to 2 days. However, Crafts and Me will not be liable for any loss or damage whatsoever suffered by you through any reasonable or unavoidable delay in delivery. In this instance, Crafts and Me will inform you as soon as possible.

If you are ordering a product from outside the UK the recipient of the product is responsible for all customs duties or tariffs incurred in the country to which the products are shipped. Furthermore your order may be subject to delay or be opened and searched by local customs authorities when entering the destination country. Please note we are unable to provide specific advice on customs duties or tariffs.

Guarantees
Products are covered by their normal Manufacturers warranty. We do not provide additional guarantees.

Cancellation
Under the Consumer Protection Regulations 2000 you have a statutory right to cancel your order and receive a full refund up to and including the 7th day after receipt. If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to Crafts and Me at your own cost. The goods must be returned to the address shown at above. No right of cancellation, refund or return exists under the Consumer Protection (Distance Selling) Regulations 2000 once you have used your product, unless the product is defective and you are returning it for this reason.

You must take care to ensure the goods are not damaged in the meantime, or in transit.

If for any reason you decide not to keep an item, you can return it for a refund or replacement. Non faulty items must be returned in their original packaging where appropriate and must be in an unused condition. But in all circumstances please contact Crafts and me for an authorisation number before returning. Where a return is lost or stolen in transit to us, you should claim compensation from the company that shipped the return.

Once you have notified Crafts and Me that you are cancelling the contract, Crafts and Me will refund or re-credit you within 30 days for any sum that has been paid by you.

Warranty
If Crafts and Me deliver goods to you that are not as ordered or are damaged, defective or of incorrect quantity, Crafts and Me liability shall be limited to replacing the damaged or defective products or if replacement goods are not available, Crafts and Me will issue a refund. Crafts and Me shall not be liable for failure to deliver goods ordered by you unless notified within 21 days of the date of the original order. Crafts and Me liability will be limited to delivering the goods ordered or refunding the price and delivery charges of the non-delivered goods. Crafts and Me, its employees and other agents shall not under any circumstances be liable for death or personal injury, any direct, indirect, special or consequential loss howsoever caused whether by negligence, breach of contract, damage including loss of profit or any other form of compensation, misrepresentation or otherwise.

Customers
As a customer you are responsible for your customer account and actions taken within it. If you are aware or suspect that your customer account username and password or other details have become known to a third party, you should inform us immediately.

Data Protection
Crafts And Me holds your order details on a secure database for the purpose of fulfilling orders only. We may use your details in the future for promotional purposes, and if you do not wish us to do so, you should inform us immediately by e-mail. We will never pass your details onto any other company. Your credit card details are not held by Crafts And Me and cannot be accessed after an order has been placed. We will endeavour to do everything we can to make using our site and shopping online a safe and pleasant experience for you. But unless Crafts and Me is proven to have been negligent, Crafts and Me will not be liable for unauthorised access to information supplied by you. Should you have any concerns or problems please contact us at [email protected]

Links to other Sites
Crafts And Me Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Crafts And Me and Crafts And Me is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Crafts And Me is not responsible for web casting or any other form of transmission received from any Linked Site. Crafts And Me is providing these links to you only as a convenience

Unlawful Provision
If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be excluded and shall not affect the validity and enforceability of the remaining terms and conditions. Governing law and Jurisdiction

This contract is subject to the law of England and Wales. All disputes arising out of this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales. Those who access the site from other locations are responsible for compliance with their local laws and taxes as applicable. Any disputes not resolved by normal complaints procedure will be resolved exclusively in the courts of England and Wales under English Law. Copyright

You may not reproduce, modify, copy or distribute our website design, layout or any of the materials or contents on this website without our express prior written permission from Crafts and Me. Right that's the boring bit over with.... Now you are ready to shop with CRAFTS AND ME.